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Operations

Operators Round Table

This round table discussion series covers best practice in operations and management. Hear from a panel of industry experts who give insight into their approach to planning, delivering and future-proofing their service and management models with the customer in mind.

Engagement Leasing Property management Residents Round table

Episode 1: Customer Engagement

Episode1: Operators round table discussion on customer engagement

Watch Episode 1: Customer Engagement

Presented by the UKAA BPG Operators working group, this round table discussion covers best practice in customer engagement. Hear from a panel of industry experts who give insight into their approach to planning, delivering and future-proofing their service and management models with the customer in mind. On the panel:

Moderator: Lesley Roberts, Allsop LLP. Russell Markou, Quintain Limited. Dheraen Quick, Native Group. Dougie Orton-Wade, Allsop LLP. Rachel Hanniquet-Brooking, Grainger PLC

 

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